Home Run Program
Frequently Asked Questions

About the program:

What is this Home Run program?

Home Run is a matching program for property owners to rent their homes to businesses with the goal of increasing affordable housing supply for Whistler’s workforce.

This program makes it easier than ever to rent your home to a Whistler business owner who will take the responsibility of the lease agreement, paying your rent, and ensuring respect and upkeep of your property.

Why do we need it?

While thousands of Whistler workers are able to rent or own locally, there are still more in need of affordable housing.  Employers are struggling to retain staff due to the current housing shortage, which could affect the high standard of guest service Whistler is known for.

Who is the Home Run program for?

The Home Run program is for any property owner who wishes to rent their residential property to a Whistler business.

Examples of types of property owners who could benefit from the Home Run program:

  1. A property owner who only visits Whistler 1-2 times per year and could use a tenant to ensure the property is well looked after when they are not here.

  2. A property owner who only visits Whistler in the summer, so could make their property available during the Winter for a business lease (or alternatively only visits in winter so could rent it during summer)

  3. A property owner who is currently renting their residential property to tourists, although their property is not zoned for temporary accommodation. (Note: it is illegal to rent a residential property to tourists that does not have temporary accommodation permitted)

  4. A Whistler local property owner who has a spare room in their home

  5. A Whistler property owner who has a vacant suite in their home

Who developed the Home Run program?

The Mayor’s Task Force on Resident Housing was recently established to bring together a number of community stakeholders to develop solutions to support Whistler’s current housing shortage.

On the Task Force are a number of community stakeholders working together, including representatives from the Resort Municipality of Whistler, Tourism Whistler, Whistler Chamber of Commerce, Whistler Blackcomb, Restaurants Association of Whistler, Hotels Association of Whistler, Whistler Association of Retailers and Merchants, Real Estate Association, Whistler Housing Authority and community members-at-large.

The Home Run program is one of a number of initiatives underway to support an increase in available housing supply for our workforce.

Who will manage the program?

The program is administered by the Whistler Housing Authority (WHA).  Properties are managed under the supervision of the Whistler Housing Authority by Mountain Country Property Management Ltd.  They have been providing services for the Whistler Housing Authority since 2002, and most recently were successful in the 2015 public tender process for WHA's property management services.

How it works?

Business owners and property owners can register directly online by visiting the Whistler Housing Authority’s website www.whistlerhousing.ca and click on the Home Run link, and then complete the relevant contact form.

The property manager will then contact you within 48 hours to discuss your needs.

For property owners, the property manager can start with a quick property walkthrough and provide recommended rates.  A property management agreement is then established between the owner and the property manager.  Property owners have the opportunity to choose their fee based service – either a full property management service or a tenant placement service.  See below for more details.

The property manager will contact businesses on the registration list to find a suitable tenant for the property, and on doing so, will then arrange a lease agreement with that business tenant.

The property manager will do all the leg work depending on the level of service an owner needs.

Who can I contact for more information?

Property owners and businesses can register by visiting the Whistler Housing Authority’s website www.whistlerhousing.ca and click on the Home Run link.

Contact details for the Home Run program are as follows:

Email: homerun@whistlerhousing.ca

Telephone: Whistler Housing Authority 604-905-4688 OR WHA’s licensed property manager – directly at 604 932 0677 x5

Do I need extra insurance if I am renting a property?

It is recommended that both landlords and tenants review their insurance to ensure it does provide the appropriate coverage for their needs when renting a property.

For the property owner:

How do I register?

Fill in the online application or visit the Home Run page at www.whistlerhousing.ca and complete the relevant contact form.

Is the property manager properly licensed?

Yes.

The Home Run program is administered by the Whistler Housing Authority.  Properties are managed under the supervision of the Whistler Housing Authority by their licensed property manager, Mountain Country Property Management Ltd.  Gord Low RI(BC) is the managing broker and owner of Mountain Country Property Management Ltd.

Is there any minimum period required?

No.  

A short term lease of 2-3 months is possible, or up to 12 months or longer.  Some property owners may choose just one season to rent their property, eg Winter or Summer, or some may prefer to rent it longer term for the year.

Obviously the longer the lease duration the more stable the housing is for our workforce.

Who will be the leaseholder?

The lessee will be the business owner.  There will be a requirement that the landlord allow the business owner to sub-lease their property to staff.  The lessee, (the business owner), continues to maintain responsibility for the lease, the rent and the upkeep of the property for the duration of the lease agreement.

What are the fees for the homeowner?

There are no upfront out-of-pocket fees to the homeowner, as all fees are directly deducted from the rental received after a lease has been signed.  This program operates to provide a service to the homeowner and as such there is a property management service fee.  Please refer to the next question for more details of the fees dependent on the service requested by the property owner.

What are the specific services being provided and how much does it cost?

There are 2 options for property management services available to the property owner, either a full property management service where the property manager looks after your property for the duration of the lease; or a tenant placement service where the property owner just wants a tenant found and then will look after everything else themselves for the duration of the lease.

Full property management services include:

    • tenant screening;
    • property documentation;
    • supplying a lease;
    • completing condition inspection reports at the start and end of the tenancy;
    • rent and deposit collection;
    • coordination of maintenance and repairs during the tenancy;
    • remedying tenancy issues as they arise; and
    • tenancy wrap up.

    Owners are paid by the 15th of each month by electronic deposit, accompanied by a statement.

    The management fee is 10% plus GST per month of rent collected.

    Tenancy Placement services include:
      • conducting open houses with the businesses
      • providing a lease agreement;
      • oversee the tenant move-in;
      • completing a condition inspection report;
      • documenting the property;
      • coordinating maintenance items if required;
      • obtaining security deposits and post-dated rent cheques.

      The property owner would take over the management of the property as of the 1st day of the rental.

      The fee is a Flat fee of 1 month’s rent up to a maximum of $1450.00 plus GST.

      Do I need extra insurance if I am renting out my property?

      It is recommended that both landlords and tenants review their insurance to ensure it does provide the appropriate coverage for their needs when renting a property.


      For the business

      How do I register?

      Fill in the online application or visit the Home Run page at www.whistlerhousing.ca and complete the relevant contact form.

      Businesses will be contacted in the order of receipt of registration, ie first come first served.

      Is there a fee to register?

      There are currently no fees for businesses to register to the Home Run program.

      How will I know when a property is available for my business?

      The property manager will contact the business owner as soon as you are next on the business registration list and a property becomes available.

      How do the lease arrangements work?

      The business owner will be the lessee and will continue to maintain responsibility for the lease, the rent and the upkeep of the property for the duration of the lease agreement.

      The business owner may then enter into a separate agreement with each of their staff who will live in the home – to confirm the rules surrounding the tenancy, the cost to the staff, how the business will collect rent from their staff, and notice periods etc.  The property manager can help the businesses to understand requirements when sub-leasing to their staff.

      How do you decide which business gets offered the available properties?

      The business registration list will be maintained on a first come first served priority basis.  As businesses lease properties for their staff, the next available property will be offered to the next business on the list.

      How do I sublease to my staff?

      It is advisable that each business lessee, have a separate sub-lease agreement with their staff to outline the responsibilities of each party.  This relates to ensuring clarity of responsibilities of the staff living in the home, the cost to the staff, how the business will collect rent from their staff and notice periods etc.  the property manager can help the businesses to understand requirements when sub-leasing to their staff.

      What if there is not a property available for my business?

      Businesses will stay on the business registration list until a property becomes available, or alternatively, until they de-register themselves from the Home Run program.